The information in this Counterperson Training Program is designed to aid you when selling, describing, or helping your customers solve ignition system issues.
Training Topics
1. Ignition Theory & Operation - The role of the ignition system is covered in this topic.
2. Ignition Components - The function, features, and benefits of ignition components are covered.
3. Selling The Ignition Line - Selling related products and selling with confidence are the keys in this topic.
4. Ignition System Service Issues - Understanding and verifing the root cause of ignition symptoms.
5. Ignition System Cataloging - Looking up the right part and using all of the resources available are covered in this topic.
Quiz Instructions
This quiz consists of a series of randomized questions.
Answer each question to the best of your ability and then click "continue".
